1. Content of Customer Information
OPTIONS Eurocongress shall ensure that:
1.1 customer information shall be obtained
only for the purpose of delivering and improving
the Services and will not be processed in any
manner incompatible with this purpose;
1.2 customer information shall be adequate,
relevant and not excessive in relation to the
abovementioned purpose for which it is collated
and/or processed;
1.3 customer information shall be accurate, and
where necessary, kept up to date and reasonable
steps shall be taken to ensure that information
which is inaccurate and/or incomplete, having
regard to the purpose for which it was
collected, is erased or rectified;
1.4 customer information shall be kept in a
format which permits identification for no
longer than is necessary for the purpose for
which the information was collected or
processed.
2 Customer Consent
Customer information may only be processed if:
2.1 the customer has unambiguously given his
consent; or
2.2 processing is necessary for:
2.2.1 the performance of a contract to which the
customer is a party; or
2.2.2 in order to take steps at the request of
the customer prior to entering into a contract;
or
2.2.3 for compliance with a legal obligation to
which OPTIONS Eurocongress is subject; or
2.2.4 the performance of a task carried out in
the public interest or in the exercise of
official authority vested in the recipient; or
2.2.5 for purposes of the legitimate interest
pursued by OPTIONS Eurocongress, except where
such interest is overridden by the interest for
fundamental rights as reflected in the
constitution.
3. Access to Customer Information
E2 Solutions shall ensure that:
3.1 access to, or disclosure of customer information
will not be authorized without the documented
commitment of the intended recipient so as to
maintain confidentiality and the rightful use of
such information;
3.2 access to customer information by OPTIONS
Eurocongress personnel, contract workers,
consultants, service providers or suppliers will be
restricted to the level of access needed to
effectively perform delegated or contracted duties
and/or the level of service needed to render a
reliable and effective service to OPTIONS
Eurocongress's customers.
4. Preventative Measures
OPTIONS Eurocongress shall ensure that appropriate
technical and organizational measures shall be taken
against the unauthorized access, processing or
disclosure of customer information
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